FAQ

General

Everything you need to know about Ghost and other general questions.

The Ghost A1 stands for "Aluminum one" which means the case is made from one solid piece of aluminum. The Ghost K1 stands for "Keyboard one" which means our case is made from plastic and is our entry level keyboard. 

Ghost is a sub-brand of Clutch Chairz, the guys who make the amazing Pewdiepie chair. Ghost is manufactured by Clutch and is still owned by Clutch. The team at Clutch decided to create Ghost as passion project, which ended up turning into a full fledged company. 

Shipping Policy

We ship mostly worldwide with the exception to a couple of locations, see below if you country is not included. 

We ship to almost every single country and city in the world! Here is the list of countries that we do not ship to: Africa, Greenland, Iceland. 

We usually are able to ship out the order 24 hours after the purchase has been made. It should take around 3-5 business days depending on your location. If you live in more remote areas of your country it could take slightly longer. 

You can either track your order with your tracking number that you will receive after the order has been purchased and processed or you download an app called Shop which will keep all your orders online tracked in one app once you link your email. 

Returns And Exchanges

More info will be updated very soon on returns and exchanges.

More details will be coming soon on this topic. If you have specific questions, please reach out to our support team which can be contacted through our Contact Us page.

Warranty

Here you can find out how you can redeem your free extended warranty with three easy steps.

Want to extend your warranty on your product by 2 years? Click here to learn more! 

All products have an included warranty of 1 year. If you would like to extend your warranty for free in 3 simple steps click here

*Bluetooth adapter, key puller, and spare spacebar are NOT covered under warranty as it is only a complimentary accessory.

Bread Financing Program

Bread is our preferred financing partner which we use for Clutch Chairz well. Right now Bread finance only works in the USA but will be hopefully coming to more countries soon!